Bet365live's Privacy Policy — Your data is safe with us

Welcome to the bet365live Privacy Policy. We understand that your personal information is a highly sensitive matter. This policy provides a full account of how we collect, use, and protect your data when you use the bet365live platform.

This Privacy Policy governs the bet365live website (baj365.online), the mobile app, and all associated services. By using our platform, you are considered to have consented to this Privacy Policy.

If you have any questions or need anything clarified, don't hesitate to contact our support team. We're happy to walk you through everything in plain language.

Bet365live collects information in several ways. Full details are provided below:

Bet365live only collects information that is strictly necessary to provide our services. Requesting unnecessary data goes against our policy.

Bet365live uses the information it collects for the following purposes:

• Account Management: For registration, login, and identity verification.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues and answer your questions.
• Ensuring Security: To prevent fraud and unauthorized access.
• Service Improvement: To enhance the platform's functionality and overall user experience.
• Legal Obligations: To comply with applicable laws and respond to requests from authorities.
• Promotional Communications: To send you offers and updates with your consent.

Bet365live does not share your personal information with anyone, except in the limited circumstances below:

• Payment Processors: Only the minimum necessary information is shared with Mobile Pay, Nagad, or banks to complete transactions.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Limited data may be shared with fraud detection services.
• With your consent: Your information may be shared with specific third parties only if you have given explicit consent.

No bet365live employee has access to your full payment details. Access to information is strictly controlled based on role and necessity.

The bet365live platform uses cookies and similar technologies. Cookies are small text files stored in your browser.

We use three types of cookies:

• Essential Cookies: Used to maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language or theme settings. These can be disabled.
• Analytics Cookies: Anonymous usage statistics for platform improvement. Your consent is required.

You can update your cookie preferences at any time through your browser settings. However, disabling essential cookies may affect how the platform functions.

How long bet365live retains your data depends on the type of information and the purpose it was collected for:

• Account Information: For the duration the account is active, and for a minimum of 5 years after closure (as required by law).
• Transaction Records: 7 years, in accordance with Bangladesh financial regulations.
• Customer Service Records: 2 years after the matter is resolved.
• Log Files: Up to 1 year, after which it is automatically deleted.
• Marketing Data: Deleted within 30 days of your opt-out.

Once legal retention obligations have expired, data is securely and permanently deleted.

As a bet365live member, you have the following rights:

To exercise these rights support@baj365.online. We typically respond within 30 days.

Bet365live uses a multi-layered security framework to protect your data:

• SSL/TLS Encryption: All data transfers on the website and app are fully encrypted.
• Two-Factor Authentication: OTP verification required when logging in to your account.
• Firewall & DDoS Protection: Server-level protection against cyber attacks.
• Access Control: Only authorized personnel have access to specific data.
• Regular Audits: Third-party security audits conducted at least twice a year.
• Data Backup: Data is stored in secure backups.

In the event of a data breach, affected members will be notified within 72 hours.

Bet365live is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If a minor attempts to open an account on bet365live, our age verification system will detect it during registration. If a parent or guardian believes their child has accidentally created an account, please contact our support team immediately — we will delete the account.

Bet365live may update this Privacy Policy as needed. If significant changes are made, we will notify you through the following means:

• A notification will be sent to your registered email.
• A pop-up notification will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed accordingly.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Privacy Policy. We recommend revisiting this page from time to time.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@baj365.online
• Live Chat: Live chat support available directly after logging in to the platform.
• Hours: 7 days a week, 9:00 AM to 12:00 AM.

Privacy requests are typically responded to within 30 days of submission. Complex requests may take longer, but we will keep you updated throughout.